Refund and Cancellation Policy

  1. You must have a working webcam, and your video must be turned on during the lesson. If your video is not turned on, the lesson will be canceled or rebooked at my discretion.
  2. Refunds for Unused Lessons:
    • If you decide not to continue with lessons and have already scheduled and paid, you are eligible for a full refund for any unused lessons. Please contact me to process your refund.
    • Refunds for packages will be prorated based on the current single lesson price.
  3. No-Show and Completed Lesson Policy:
    • If you do not show up for a scheduled lesson without prior notice, the lesson fee is non-refundable. However, you can reschedule the lesson with less than 24 hours notice once per month (Does not apply to lessons purchased with a free coupon.)
    • Refunds are not available for lessons that have already been completed. If a lesson is conducted, the fee is non-refundable.
  4. Cancellation and Rescheduling:
    • Rescheduling: You can reschedule a lesson with at least 24 hours notice. Rescheduling with less than 24 hours notice is allowed once per month.
    • Cancellation with Refund :
      1. With at least 48 hours notice: You can cancel and request a refund with a $5.00 cancellation fee.
      2. With less than 48 hours notice: A 50% cancellation fee applies. 
      3. Refunds are intended for those who no longer wish to continue lessons and are granted on a case-by-case basis.
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